Fees are determined in collaboration with artists by the duration of the work, format and usage. Most fee information can be accessed by clicking the Ordering & Fees link on each work's title page. Payment must be made in full before materials can be delivered. The only exception is when a US-based educational institution provides an official order with an order number for an educational rental or purchase.
United States
Orders within the United States must be prepaid by check, bank transfer, PayPal, or debit/credit card. If paying by card please make sure that the card is able to cover the invoiced amount. Orders accompanied by an educational institutional purchase order are payable upon receipt.
International
All orders from outside of the United States (including Canada) must be prepaid in advance of shipment. Payment must be made in US dollars only, otherwise a $15 currency conversion fee will be applied. A $20 administrative fee is added to all international orders paid by bank/wire transfer. After EAI receives an order, an invoice will be sent to you for prepayment.
Please send checks drawn on a U.S. bank or money orders to the Electronic Arts Intermix office. We also accept debit and credit cards, and payments made by PayPal. Transfer information will be sent with your invoice. EAI's invoice number must be noted on the transfer receipt to ensure proper billing credit. After you make a bank transaction, please e-mail a copy to us. This will avoid delays, as it takes several days for the bank to reflect your transferred funds.
Please note: sales tax will be charged to any institution or individual located in New York State unless tax-exempt status (form ST-119.1) is provided.
Special Cases
For exhibitions or screenings that are touring to other venues, a separate rental fee must be paid for each venue. Exhibition and payment details for all venues must be negotiated at the time of the first exhibition.
Rush orders will incur additional fees, enumerated below.
Rush Orders
Orders placed without proper notice will incur additional fees, and cannot be guaranteed. No refunds are granted if a rush order is not received in time. Our ability to accommodate your rush request is dependent upon our own and our artists’ schedules. Please contact EAI Distribution before placing a rush order.
A rush charge of $15 per work applies to domestic (within the USA) orders placed less than three weeks in advance, and international orders placed less than five weeks in advance.
Rush charges double to at least $30 per work for domestic orders placed within 5 business days, or international orders placed within 2 weeks. Notice of cancellation must be received by us ten days prior to the screening date or you will be billed for the full order. For further assistance in ordering please contact our distribution staff and they will be happy to provide guidance.